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Privacy Policy

This privacy policy sets out how 1300 Smoke Alarms uses and protects any information that you give to us. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information, then you can be assured that it will only be used in accordance with this privacy policy.

What we collect

We may collect the following information:

  • Owners Name
  • Tenants Name, Telephone and Email
  • Property Address

What we do with information we gather

We require this information to provide you with a better service, and in particular for the following reasons:

  • Conducting our compliance service.
  • Internal record keeping.
  • We may use the information to improve our products and services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Contact Us

Please feel free to Contact Us of call Tel: 1300 766 532 if you require additional information!

COVID-19 INSPECTION UPDATE

25th March 2020

Firstly, we are still open!

As you are aware, stage two government restrictions come into effect midnight 24th March 2020, however 1300 Smoke Alarms is operational and providing essential Smoke Alarm Safety Services for tenants, landlords and real estate agents during this COVID-19 outbreak.

At present, we are experiencing a high volume of urgent work orders and due to access issues into properties, there maybe slight delays in our attendance. Please be assured we are doing our very best during these unprecedented times.

Important Updates

We take the safety of your tenants, your staff and our technicians very seriously and have adopted the following processes to ensure our inspections continue:

  • Our technicians carry masks, gloves and hand sanitiser and follow responsible cleaning and hygiene measures before and after inspections.
  • Before entering a property we will ask all tenants to make sure they are happy for us to enter their property when they are home.
  • Our technicians adhere to all social distancing policies advised by the Government.
  • We offer tenants the option to step outside while the inspection is taking place if this makes them feel more comfortable.
  • If you are aware of any tenants self-isolating or showing symptoms please let us know.
  • If key collections change or your business operating hours change or you close please let us know.
  • If you can inform your tenants that our service is essential during these times and if they can allow us reasonable access as required by legislation.

We will send regular updates to ensure you are informed of any changes. For more information contact 1300 766 532 or email info@1300smokealarms.com.au

We trust that we have your understanding and patience at this time to ensure we can continue our inspections to make all properties safe.

Regards,

Ian Roche
Director
1300 Smoke Alarms