Tenants

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In the event of a beeping alarm, tenants are to follow the 24-7 Online Self Help Section below.

Please Note: Ensure you read our after hours support T&C’s prior to engaging a third party to attend or fix a beeping alarm.

In the event of a beeping alarm, please follow the following tenant self help fact sheet.

Answers to common questions from tenants in your state.

Download the alarm user manual and Videos to trouble shoot.

Step 4. Tenant Contact

If you are a tenant and still having beeping alarm issues, please complete the Tenant Contact Form with details and pictures and also call 1300 766 532 for assistance. 

Qld after hours phone support. Weekdays: 5pm to 11pm. Weekends:  7am to 11pm. See Terms & Conditions 1.1.2025.

You may be liable for additional costs  so please read our After-Hours Support terms and conditions first at: https://1300smokealarms.com.au/terms-and-conditions/

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